Begin by scheduling your free consultation with one of our expert design consultants. Share your ideas, and we’ll help you create something truly special within your preferred budget.
Every design has a story
1. The Appointment
Your Vision, Our Expertise
Every great piece starts with a conversation. We'll sit down with you to get to know your ideas, your style, and the story you want your piece to tell. Whether you arrive with a clear vision, a few rough sketches, or simply a feeling, our experienced design team will guide you every step of the way. This is your chance to dream — we're here to listen.
2. The CAD Design
Bringing Your Ideas to Life on Screen
Using industry-leading Computer Aided Design software, we translate your brief into a precise, detailed digital design. Every element — from the setting to the stone shape — is carefully considered and built to your exact specification. Nothing is set in stone at this stage (pun intended), and we're happy to refine and adjust until the design feels completely right for you.
3. The Render
See It Before It's Made
Before a single piece of metal is touched, we produce a strikingly realistic 3D render of your design. This gives you a true-to-life preview of exactly how your finished piece will look — the angles, the sparkle, the scale. If anything needs tweaking, now's the time. We won't move forward until you're completely happy.
4. Making the Item
Crafted By Hand, Made With Care
Once the design is approved, our skilled jewellers get to work. Using a combination of traditional goldsmithing techniques and modern precision, your piece is carefully crafted, set, and finished right here in our studio. This is where the magic truly happens — every detail attended to with the expertise that comes from over 40 years in the trade.
5. The Final Product
Something Truly Yours
This is the moment we love most. Your bespoke piece is complete — a one-of-a-kind creation made specifically for you. Whether you collect in store or we deliver it to your door, we hope you'll feel the care and craftsmanship that's gone into every detail. Beautifully packaged and made to be treasured, this is more than jewellery. It's your story, brought to life.
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Frequently Asked Questions
Bring any ideas, sketches, photos, or jewellery you’d like to repurpose, such as gold or heirloom stones. If you’re unsure of your vision, our designers will inspire you with our curated collection or past bespoke creations.
Depending on the design’s complexity and material choices, the process typically takes 2 to 8 weeks. We’ll provide a personalised timeline during your consultation and keep you updated at every stage.
Absolutely! We can melt and recast 9, 18, or 22-carat gold or platinum from your pieces and incorporate heirloom stones, blending sentiment with sustainability in your bespoke design.
We’ll refine the CAD model based on your feedback until it’s perfect. For complex designs, you can try a wax or resin model to ensure the look and fit are exactly right before final crafting.
Yes, we offer flexible payment options to suit your budget. We’ll discuss costs and payment plans during your consultation, ensuring transparency and affordability for your custom piece.
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